Shipping policy
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may be slightly delayed. Customers will be informed accordingly.
2. Shipping Time & Delivery
- Standard delivery time is 3–7 business days depending on your location.
- Delivery to remote or rural areas may take 5–10 business days.
- Once shipped, you will receive a tracking ID via SMS/Email.
3. Shipping Charges
- Free shipping on all prepaid orders above ₹[10,000t].
- A nominal shipping fee of ₹[10,000] is applicable on orders below this value.
4. Delivery Partners
We work with trusted courier partners such as Delhivery, Trackon and India Post to ensure safe and timely delivery.
5. Order Tracking
- Once your order is shipped, you will receive a tracking link.
- You can track your order anytime using the link provided.
6. Delivery Issues
- If your package is delayed, lost, or damaged, please contact us within 48 hours of delivery.
- We will investigate and resolve the issue as quickly as possible.
7. Incorrect Address
- Please ensure that your shipping address is accurate.
- We are not responsible for delays or losses due to incorrect or incomplete addresses.
8. Failed Delivery Attempts
- Our courier partners will attempt delivery 2–3 times.
- If delivery fails, the order may be returned to us, and re-shipping charges may apply.
9. International Shipping (Optional)
- Currently, we do/do not ship internationally.
- International shipping charges and delivery timelines vary by destination.
10. Contact Us
For any shipping-related queries, contact us at:
📧 Email: [Kanhugouda998@gmail.com]
📞 Phone: [8655233161]
Note: Delivery timelines are estimates and may vary due to unforeseen circumstances like weather conditions, strikes, or logistical issues.